Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website sandboxfinance.com.au (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number, date of birth, etc.

• Financial Information: Bank account details, credit history, income information, and other financial data needed for providing our services.

• Transactional Information: Details of transactions you carry out through the Site.

• Technical Data: IP address, browser type, operating system, device information, and browsing behavior.

• Communications: Records of your correspondence with us, including emails and phone calls.

2. How We Collect Information

We collect your information in the following ways:

• Direct Interactions: When you fill out forms, apply for services, subscribe to newsletters, or communicate with us.

• Automated Technologies: Using cookies, web beacons, and other tracking technologies to monitor your interaction with our Site.

• Third Parties: From third-party service providers, partners, and publicly available sources to enhance our services.

3. How We Use Your Information

We use your personal information for:

• Providing Services: Assessing and managing credit applications, and delivering financial services you request.

• Improving Our Services: Understanding your needs to enhance our offerings and website functionality.

• Communication: Sending updates, newsletters, marketing materials, and responding to inquiries.

• Compliance: Complying with legal obligations and protecting our rights.

• Security: Protecting our Site against fraud and other malicious activities.

4. How We Disclose Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: To trusted third-party vendors who assist us in operating our Site and providing services.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

• With Your Consent: When you provide explicit consent.

5. Data Security

We implement several security measures to protect your personal information:

• Encryption: Securing information during transmission and storage.

• Access Controls: Limiting access to authorized personnel.

• Regular Audits: Conducting security assessments to mitigate vulnerabilities.

• Secure Storage: Storing data in secure environments to prevent unauthorized access.

6. Your Rights and Choices

You have the following rights under the Australian Privacy Principles (APPs):

• Access: Request access to personal information we hold about you.

• Correction: Request corrections to any inaccurate information.

• Opt-Out: Opt-out of receiving marketing communications.

• Data Portability: Request transfer of your data to another service provider.

• Complaint: Lodge a complaint if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details provided in the Contact Us section below.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through browser settings, though this may affect functionality.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children. If we inadvertently collect such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of any significant changes, and the effective date will be updated accordingly.

11. Contact Us

For questions or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@sandboxfinance.com.au